Who we are

The Rock Youth Project aims to provide quality youth work in Currock and Upperby, to meet the needs of the children and young people in this area and to promote equality and inclusion for all young people. The Rock provides a safe place to go, fun things to do and someone to talk to.

How to contact us

We are based at Scalegate Road, Carlisle CA2 4JY. You can contact Fiona Sheridan our Project Manager in writing, by phone on 01228 549155 or 07704973920 or by emailing info@therockyouthproject.co.uk

What we collect

When a young person first comes along to one of our activities we ask that a parent or guardian completes a membership form. This asks for:

  • The name, date of birth, address and school attended by the young person
  • The name of the parent or guardian, their relationship to the child, address, phone number and email address
  • The name of an alternative contact, their relationship to the young person and phone number
  • Whether the young person is at risk from physical or mental illness, has learning difficulties or a physical disability
  • Details of any prescribed medicine taken by the young person
  • Details of your doctor’s surgery

Why we collect information about you

The Rock, which is the Data Controller for any information that we collect about you and your child, will use this information:

  • to safeguard your child;
  • to help us monitor and evaluate our provision;
  • keep you informed of changes to our service;
  • to contact you about any other matters relating to your child.

There may be occasions where The Rock wants to use information about you or your child for a purpose not listed here. If this happens we will let you know and tell you what our lawful basis is and who we may give the information to.

How we ensure that the processing we do is lawful

The Rock cannot use your personal data for any reason unless we have a legal basis to do so. The legal basis we are using to collect any requested information is your consent. Once your child is a member of The Rock we may in addition use the legal bases of the vital interests of your child and our legal obligation to pass the information to other agencies or organisations for safeguarding purposes if necessary.

We also ask for consent for:

  • Any youth worker of The Rock to administer first aid and to sign on a parent or guardian’s behalf any written consent form should emergency treatment at a hospital be required should any delay be inadvisable.
  • Any photographs of a child to be used by The Rock in its promotional material and on social media.
  • Members of the senior club to come and go as they please.

You are entitled to withdraw your consent for The Rock to use some or all of the information you give, however this may mean that your child has restricted access to activities provided for members. If you do give us your consent to hold or use information and then decide that you would like to withdraw it at any time, please let us know and we will tell you of the impact that this will have, so that you can make an informed decision.

If you give consent for photographs of your child to be made public you may withdraw your consent at any time before this happens.

Who we share your information with

The provider of our email service is BT, and if you give us any personal details by this method, they may have access to it.

Our telephone provider is BT and they may have access to calls or to your number.

There are written contracts in place with these providers so that both parties understand their responsibilities and liabilities.

The Rock is liable for its compliance with data protection regulations and only appoints processors who can provide ‘sufficient guarantees’ that legal requirements will be met and the rights of data subjects protected.

How long do we keep your information?

All information will be kept by for as long as your child is a member of The Rock and then destroyed safely, unless there is a legal reason for keeping it longer.

Trips away

Where trips are organised for members of The Rock, we ask you to complete an additional consent form and give other details similar to those on the membership form. This is so that the youth workers going on the trip have it with them to help keep your child safe. The Rock will keep the form for as long as your child is a member, when it will be destroyed safely.

The Rock will only pass this information to an individual or organisation who will be providing activities on the day. They will also destroy the information according to The Rock’s instructions.

Should an incident of any kind take place on a trip, the form and information on it will be kept until the incident has been investigated. If at this point we need to give the form or the information on it to someone else, we will tell you.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

IT hosting and maintenance and your personal information is located within the European Economic Area.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and such sites are not governed by our privacy notice and policies. You should exercise caution and look at the privacy statement applicable to the website in question.

Your Rights

If The Rock holds personal information about you, you are entitled to:

  • be given a copy of that personal data;
  • have inaccurate personal data rectified and incomplete data completed;
  • exercise the right to be forgotten and have personal data erased.
  • restrict the processing in specified circumstances;
  • have any personal information that you have given us, and that we keep electronically transferred to another provider (data portability);
  • and claim compensation from The Rock for any damage suffered as a result of our non-compliance with the GDPR.

If you would like to exercise any of these rights please contact our Project Manager.

The Rock does not do any direct marketing, make any automated decisions or create a profile of your or your child/children.

Website

We use cookies to allow Google Analytics so that we can track website usage which will allow us to make improvements over time. You can turn off cookies in your browser at any time.

How to complain

If you are unhappy about the way we handle your personal data please let us know verbally or in writing by contacting the above address.

We will explain how we have processed your personal information and if we have made a mistake will explain how we will put this right.

If you are still dissatisfied, you may report your concern to the Information Commissioner’s Office (ICO) by contacting:

Wycliffe House, Water Lane, Wilmslow SK9 5AF

Tel. 0303 123 1113